BKI Foods delivers quality coffee to the Danish consumers. They are the largest supplier of coffee for the Danish market. The coffee is roasted and packaged at their facilities in Denmark.
Today the product range is expanded and now includes various specialities such as chokolate, paste, oils etc. Further, BKI Foods offers complete coffee-to-go solutions for corporate use, hotels and reastaurants.
All this adds up to a continious growth and export to new markets.
About the solution
OmniShare for iOS
BKI Foods new OmniShare tool is based on our many standard features. This gives sales reps, service technicians and marketing staff easy access to all the right material.
The app is designed to follow the existing design guide.
From the back-end it is easy to administrate user access and send user-specific push messages, e-mails and text messages.
Working in the field is now easier, as offline availability allows users access to material and collection of orders, when they are out doing their business.
BKI Foods have experience a continious growth internationally. As a result, more material for different areas and languages have to be managed centrally and distributed more efficiently.
With user-differentiated access to the OmniShare app, BKI Foods can now create country-specific content for each area and user.
The feature ensures that all content aimed at a market is aggregated and easily accessible to BKI Foods' employees.
In order to optimize various workflows for BKI Foods, OmniShare ensures all employees full access to content 24/7. Even when the device is offline.
Employees do not have to worry about an internet connection. The app stores all available content locally on the app, so the newest materials are always at hand.
PIM & CRM integration
With a custom integration between OmniShare and BKI Foods' PIM, employees can access and send relevant documents to customers directly from the PIM-system.
Furhter, the folder-structure in the PIM is mirrored one-to-one in the OmniShare app, so users are familiar with the structure and where to navigate.
In addition to the PIM integrataion, the app is also linked to BKI Foods' CRM system. This allows users to access customer data and scan barcodes to add products to new orders in-app.